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Private tuition terms and conditions

 

Terms and conditions

 

Terms of engagement

Fiona Hogg Education Services is the trading name of Fiona Hogg, who is the proprietor of the business. All correspondence concerning the business is to be directed to 60 Greenway, Raynes Park, London, SW20 9BH. The telephone number is 020 8545 0599. The business is conducted on a sole trader basis, and Fiona Hogg is the tutor providing all the services which are detailed in this profile. The services offered and the fees charged may be varied at any time, subject to the provisions below. The business is not registered for VAT.

 

Appointments

These can be made by post, telephone or e-mail. The tuition is based on the specific requirements of the student, and an initial discussion (usually by telephone before the first tutorial) will allow the student to make detailed comments on how he or she would like the tuition to meet his or her needs. Students are not committed to sign up for regular periods of tuition. However, each appointment must be for a minimum of 1 hour. Students who decide to extend this period may then do so in 15-minute segments. Fees as will be charged accordingly. Appointments can be made for weekday evenings after 7:30 p.m. Appointments at other times may be possible.

 

Method of tuition

Private face-to-face tuition will take place at 60 Greenway, SW20 9BH. Whilst most private tuition is conducted on a one-to-one basis, pairs can be accommodated. Students are asked to provide me with as much detail of their aims in the use of a private tutor as possible so that I am able to plan a form of tuition which will be of maximum benefit to them.

 

Payment terms

Students are encouraged to set up a standing order for payment. A contract will be agreed for a series of monthly payments.

Payment by cash or cheque must either be made at each tutorial or in advance for an agreed number of tutorials (for example a series of five tutorials).

 

Code of conduct

Students may curtail their ongoing association with Fiona Hogg Education Services at any time (subject only to the cancellation policy below). I shall conduct myself courteously at all times, and it follows, therefore, that I expect the same from my students and their parents. In the event that a situation was to develop which would render the continuation of a service impossible, I reserve the right to discontinue such service forthwith, and remove the student from my list. The same right to discontinue receiving my services rests with the student. In any event, in case of problems, I would do everything possible to remedy these at the earliest opportunity.

 

Variation of fees and services

Fees may be changed and the services offered added to or withdrawn at any time. However, fees will not be varied during a course or other service in progress.

 

Limit of liability

Fiona Hogg Education Services will not be liable for any consequential loss or damage to its students, however caused, in the event that tuition cannot be provided for any reason.

Liability is restricted to that shown in the cancellations policy. Students' statutory rights are not affected by any clause shown in these Terms of Engagement.

Students can expect high quality tuition. However Fiona Hogg Education Services cannot guarantee examination results.

 

Cancellation policy

Please give a minimum of 48 hours notice of any cancellation of an appointment. If a student fails to give 48 hours notice, full fees will be payable. Students paying by cash or cheque must supply a cheque for full payment of one tutorial at their first tutorial. This cheque will only be cashed in the event that 48 hours notice of cancellation is not given. Otherwise the cheque will be returned at the last tutorial.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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fhes 2009